Get Support
Need help setting up a template, managing your credits, or custom integrations? Our engineering team has you covered.
Setup Documentation
Access our W3C validated integration guides, API specs, and deployment logs to configure your templates independently.
Dashboard Support Ticket
Log a formal ticket inside your secure User Dashboard settings panel to receive support from our lead developers.
Persistent Live Chat
Leverage our live assistant widget located in the bottom corner of your screen to get instantaneous responses to common queries.
Open Live Chat Widget
FAQ
Frequently Asked Questions
Quick answers to common system setup and subscription questions.
Immediately after checkout processing commits, your items will list under the downloads section in your secure dashboard. You will also receive an email notification containing safe license keys and code hashes.
Yes, DigitalHub Enterprise operates a full-service software production lab. You can submit your project scopes and deadlines directly through our Corporate Inquiry form on the About page.
Each account includes a persistent sandbox credit balance to test our deep-learning APIs. Each tool usage deducts a credit token. You can reload your balance instantly by acquiring refill vouchers on the pricing page or by using the navbar credits recharge trigger.
Support tickets logged by Starter accounts are resolved within 24 hours. Professional and Enterprise subscriptions enjoy prioritized engineering queue channels, resulting in average resolution times under 2 hours.