Privacy Policy
At DigitalHub Enterprise, we are committed to securing your data, maintaining transparency, and protecting your digital sovereignty.
Last Updated: August 8, 2026
This Privacy Policy outlines how DigitalHub Enterprise collects, uses, processes, and protects your information when you interact with our e-commerce marketplace and custom AI service applications.
1. Information We Collect
To deliver premium theme assets and process automated credits requests, we collect details including:
- Account Information: Name, email address, password hash, and active billing/shipping address credentials.
- Usage Statistics: Transaction records, credit deduction history, IP address logs, browser meta specs, and rate-limit triggers.
- Payload / Inputs: Text inputs, configuration options, and payloads processed through our integrated AI Playground tools.
2. How We Use Your Data
DigitalHub Enterprise utilizes data exclusively for system delivery and protection objectives:
- Service Fulfillment: Accessing and downloading purchased Shopify templates, custom plugins, and WordPress scripts.
- AI Processing: Executing your Playground requests against tailored neural model nodes.
- Notifications: Dispatching order invoices, credit refill confirmation notices, and critical security warnings.
3. Data Security & Retention
All user profile credentials and sandbox inputs are secured behind standard SSL/TLS tunnels. We enforce strict database-level parameterized constraints and rate-limit mechanisms to prevent credential harvesting or abuse. Credit card details are processed via encrypted secure third-party gateway simulators, and card data is never stored locally on our databases.
4. Third-Party Sharing
We do not sell, barter, or distribute your private profile information to third-party advertisers. Data is only communicated to essential downstream APIs (like email transport providers and OpenAI backend engines) to complete your custom transaction and tool actions.
5. Your Privacy Rights
You maintain absolute control over your profile details. You can request account termination, audit your credit deduct history, or clear logs directly inside your User Dashboard settings panel at any time. For billing queries, you can reach our specialized engineering squad via the Corporate Inquiry channel.